Ajay Agarwal

Experience Leader, Senior Vice President – Workforce Management and Implementation & Analytics

Ajay was previously with Aegis Limited, Malaysia as Vice President – Operations, Global Business and Financial Planning. As a business leader, he was responsible for driving Global Business Analytics and Financial Planning in addition to improving business profitability, cost containment to support strategic business decisions and overall efficiencies. With his initiative and proven leadership skills, Ajay took the additional responsibility to support the sales team, helping them with the strategic solutions and approaches to acquire new clients through which the employee strength increased from 800 to 3,500 in 4 years.

A focused business leader with over two decades of experience in global markets such as North America, India, Malaysia, Philippines and Africa, he has demonstrated strong Operational, Financial and Leadership skills to deliver higher customer experience and business performance.

Ajay holds a Post Graduate Diploma in Business Management from Institute of Management Sciences and Productivity Research, India in addition to being a COPC registered coordinator.