Press Room

18 Dec 2017

Five Steps to Training Employees to Transform Customers into Fans

Your company has built a culture committed to creating “fans” from its customers. Whether you’re a Fortune 500 or a local retailer, you’ve hand-picked the right people to he...

11 Dec 2017

C3/CustomerContactChannels Sets Strategic Course for 2018 One Year After Ownership Change

When Singapore-based Everise acquired U.S.-based C3/CustomerContactChannels a year ago, it did so with a vision to be a disruptive force in the customer service industry.  Sudhir Agarwal, who ...

13 Nov 2017

Five Tips to Turning Employees and Customers into Fans: One Encounter at a Time

What makes you a “fan” of your favorite sports team, band, or restaurant or hotel brand? What does each do that moves you to pay to experience an encounter, or post positive comments on...

20 Oct 2017

C3/CustomerContactChannels Launches New R & D Division

C3 Labs leverages technology to improve customer service experiences  Dateline– C3/CustomerContactChannels, one of the most innovative and forward-thinki...

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