How do you turn strangers into prospects, prospects into customers – and customers into loyal, repeat fans? For more than a generation, the team at C3 has unleashed hand-selected Experience Champions chosen for their customer-first attitude and then meticulously trained them to elevate each engagement.
Following our proprietary Performance Optimization organization (“C3PO”) training and “boot camp” methodology, our Champions consistently deliver the highest customer acquisition, conversion, and retention rates across every industry vertical. We boast save rates between 15 and 25% – even increasing one customer’s sales per hour by 73%.
At C3, we not only outperform industry-standard contact center customer satisfaction, acquisition, and retention. We set the bar.