Textbooks, lectures, and repeating rote language is SO yesterday’s customer service training. C3 has taken customer contact training into the 21st Century – and beyond. C3 Performance Optimization (C3PO) is our proprietary training platform that prepares team members to create FANS with every contact.

With highly interactive and exciting “boot camp” style sessions, our hand-selected trainees skills proven to deliver superior customer experiences. That same methodology in time converts the best trainees into superior Experience Champions who consistently deliver the highest customer acquisition, conversion, and retention rates across every industry vertical. The best of the best are selected and C3PO-trained to become Supervisors, and later true “Coaches.”

C3 Performance Optimization is a self-repeating process – that thrives on success.

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