C3|CustomerContactChannels

Saturday, 19 May 2012

Our News

C3/CustomerContactChannels Partners with Social Dynamx

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C3 becomes first in the BPO industry with advanced capabilities to manage social media conversations

 

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C3/CustomerContactChannels Expands Operations in China

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C3, a global provider of growing business process outsourcing (BPO) services, announced that the Company has finalized plans for expanding existing capacity in Dalian, China.

 

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C3 Adds New Contact Center in Tahlequah, OK

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C3, a global provider of contact center solutions, announced the addition of a new contact center in Tahlequah, Oklahoma. The first C3 operation in the state, the Tahlequah center will support a new travel and hospitality client.

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C3 Announces New International Travel Client

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C3/CustomerContactChannels (“C3”), a global provider of BPO services, is pleased to announce a new international travel client. A major international company in the travel and hospitality sector, C3 will manage the client’s customer relationships and reservations starting on April 1, 2012.

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C3 Named Finalist for Best Outsourcing Partnership Award

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C3/CustomerContactChannels (“C3”), a global provider of customer management solutions, has been named a finalist for Contact Center World’s Best Outsourcing Partnership Award.

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C3 Employees Donate more than $50,000 to Help Community

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Employees from C3/CustomerContactChannels (“C3”) donated more than $50,000 to local communities in 2011 as part of the corporate C3 Cares program.

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Mark Gordon Honored

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C3/CustomerContactChannels (“C3”) co-founder Mark J. Gordon was honored with the 2011 Outstanding Philanthropist Award at the 24th Annual National Philanthropy Day Awards.

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C3 Expands Operations With New Contact Center in Bulgaria

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C3/CustomerContactChannels (“C3”), a global provider of customer management solutions, announced plans to expand operations with a new contact facility in Sofia, Bulgaria.

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C3 Announces Performance Optimization Division

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C3/CustomerContactChannels (“C3”), a global provider of BPO services, announced that the Company has formalized C3 Performance Optimization (“C3PO”), an operating unit of C3 dedicated to developing solutions and techniques for increasing sales and service performance.

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C3 Launches Interactive Web Response™ Solution

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PLANTATION, FL—September, 27, 2011—C3/CustomerContactChannels (“C3”), a global provider of BPO services, announced the launch of Interactive Web Response™, a proprietary self-service customer solution that delivers a contextually relevant experience across online communication channels to drive sales and service for leading brands.

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C3 Adds 2,000 New Jobs in Nationwide Expansion

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C3/CustomerContactChannels (“C3”), a global provider of customer management solutions is adding 2,000 new jobs to the U.S. economy by opening up new call centers and expanding existing facilities.

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