C3 to add more jobs in Twin Falls
7 hrs ago

TWIN FALLS — C3/CustomerContactChannels is in the midst of a corporate-wide hiring boom that could bring another 168 jobs to Twin Falls.

The provider of outsourced business processes is also using employee benefits and perks to engage, hire, retain and drive peak performance among associates at its Twin Falls contact center.

C3 will give away a brand new 2016 Nissan Versa to an employee who hits certain performance-based milestones. All U.S.-based associates who achieve these metrics between now and the end of October will earn at least one ticket that will be entered into a raffle for the new car on Oct. 31. There will be one drawing and one winner at each of C3’s U.S. locations.

“We are constantly thinking of progressive ways to make our workplace fun and exciting, and today we’re taking it to a new level,” said Millie Lozano, Twin Falls site director. “We are going to be awarding a brand new car to one of our highest achieving associates here in Twin Falls over the next few weeks.”

Such incentive programs, atop traditional benefits packages that include health insurance and 401(k), help attract motivated, qualified applicants to fill the new contact center positions at Twin Falls and other contact centers around the globe, said Rick Ferry, C3’s president and chief operating officer.

“We have recognized the importance of attracting and retaining good employees through some traditional methods such as benefits, career pathing and training,” Ferry said. “But we also like to get creative with special contests and incentives, such as giving away a new car”

C3 operates contact centers in six U.S. states, the Philippines, Bulgaria, and Guatemala. Employees overseas are being offered an opportunity to win a new motorized scooter rather than a car.

The company wants to hire nearly 4,000 people corporate-wide to meet the demands of new client engagements and new assignments from existing clients, especially those in the health care industry that are ramping up for fall insurance enrollments.

Anyone interested in filling one of the new positions can log onto and fill out an application.

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