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C3/CustomerContactChannels wins The Employer of Excellence in McLennan County

C3 is a trusted partner in outsourced customer management solutions. With a leadership team who has three decades of experience, C3 is a category leader - one who employs time-tested methodologies and broad industry insights to seamlessly manage customer contacts and interactions.

In McGregor, Waco, and the surrounding areas, C3 serves as a vital part of the community. When C3 first came to the McGregor area in 2011, they had plans to fully staff the facility with 500 employees. Workforce Solutions for the Heart of Texas quickly became a great resource and partner for C3 to achieve this goal. Since then, the relationship has grown along with their workforce needs.

This past year, C3 increased staff at its McGregor facility to 800 and worked closely with Workforce Solutions to continue the flow of quality applicants to fill the many new vacancies. C3 has coordinated with Workforce Solutions throughout the year to hold weekly hiring events at the McLennan County Workforce Solutions Center and continues to be very active at all of the job fairs held by Workforce Solutions staff.

Professional development is important to C3. The company provides new hire training to employees that includes classroom training and on the floor training as well as continuous on the job training. C3 is committed to promoting from within for all key leadership, management and operations positions.

C3 gives back to the community and is very involved with organizations like the Ronald McDonald House, Community Food Bank, Toys for Tots, Carter Blood Drives, and Relay for Life. For their continued efforts to promote growth in our local economy, we congratulate C3 as Employer of Excellence for McLennan County.