C3 Labs is the segment of C3 responsible for creating, incubating, and beta-testing new and innovative technologies and solutions.

The purpose of this group is to provide added value to C3 clients who trust C3 to stay in front of trends in customer communication channels, contact center technologies, and optimization solutions. The primary goal of C3 Labs is to drive service and sales performance objectives, as well as incubate concepts that can potentially drive efficiency and performance optimization across every aspect of service delivery

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